Buying a home is one of the biggest steps a person can take. But for many people, it can feel confusing and even scary. There are so many things to think about: credit scores, saving money, choosing the right loan, and understanding how the entire process works. That’s why housing counselors are so important. They help people feel ready and confident to buy a home.
I recently talked with Barry Coleman, Vice President of Program Management & Education at the National Foundation for Credit Counseling (NFCC). We discussed how housing counselors can make a big difference for people who want to become homeowners. This conversation is part of NFCC’s national effort to help more people learn about homeownership and how to prepare for it. At Wells Fargo, we’re proud to support this work and help more families reach their dream of owning a home.
What Is a Housing Counseling Agency?
Coleman: HUD-approved Housing Counseling Agencies (HCAs) are nonprofit groups supported by the U.S. Department of Housing and Urban Development. These agencies offer free or low-cost help to people who are buying a home, trying to avoid foreclosure, or just need advice about housing. Their goal is to make sure everyone has access to good information and support.
Why Should You Talk to a Housing Counselor?
Coleman: From a lender’s point of view, I see housing counselors as trusted guides. They are trained professionals who give honest, helpful advice based on your personal financial situation. And the best part? Their help is often free or very affordable. Counselors can help you understand your credit, improve your score, and even speak on your behalf when working with lenders. They’re like a coach in your corner.
What About Credit Counseling?
Coleman: Housing counselors and credit counselors often work together. Housing counselors help you get ready to buy a home, while credit counselors help you manage debt and fix credit problems. Together, they give you a full support system to help you feel financially strong and ready.
Who Can Use Housing Counseling?
Coleman: Some people think housing counseling is only for those with bad credit. That’s not true. Even people with good credit can benefit. Maybe you need help making a budget, understanding different types of loans, or figuring out how much house you can afford. First-time buyers, existing home homeowners facing foreclosure, or anyone who feels unsure about their finances can all benefit from talking to a counselor.
When Should You Start?
Coleman: I recommend starting 6 to 12 months before you plan to buy a home. That gives you time to fix any credit issues, save for a down payment, and learn about the homebuying process. If you’re facing financial problems, it’s even better to start earlier. The sooner you begin, the more prepared you’ll be.
What Do Lenders Think About Counseling?
Coleman: As a lender, I can tell you that you should see housing counseling as a good thing. It shows that a person is serious about becoming a responsible homeowner. People who work with counselors often make better choices and are more likely to succeed with their loans.
Is Housing Counseling for Everyone?
Coleman: You don’t have to wait until something goes wrong to ask for help. Housing counseling is for anyone who wants to make smart choices about where they live—whether they’re buying, renting, or just trying to manage their money better
Take the First Step Toward Your Dream Home
Coleman: If you’ve ever thought about buying a home but didn’t know where to start, now is the time. Housing counselors are here to help you every step of the way. They can answer your questions, help you make a plan, and give you the confidence to move forward.
You don’t have to figure it all out on your own. Whether you’re just starting to think about buying a home or you’re already looking at houses, a housing counselor can be your guide.
Visit https://www.nfcc.org to find a HUD-approved housing counseling agency near you. Or talk to your lender to learn how counseling can help you on your journey.
Homeownership is possible, and with the right support, it’s closer than you think.
We are proud to partner with HUD-approved agencies whose trusted expertise plays a vital role in helping individuals and families take meaningful steps toward homeownership. Through this collaboration, we’re able to support and empower customers with the resources, education, and guidance they need to navigate the path to owning a home with confidence.